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Uniwell: Solution at the point of sale
Frequently asked questions about Uniwell POS and Sanyo ECR products
Frequently Asked Questions

This page contains a list of frequently asked questions about the Uniwell POS products.

Top Uniwell Questions: Click question for answer

 

* This list will be updated as required, and may not contain technical information. For further re-seller promotional and support information, which is available to authorized re-sellers, please visit our Reseller log-in page.





Top Uniwell Answers:

Q. Who is Uniwell ?
A. Uniwell is a leading manufacturer of Point Of Sales systems and Electronic Cash Registers based in Osaka, Japan. Uniwell products are distributed worldwide through a global newtork of resellers including our company, Uniwell USA LLC.

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Q. How long has Uniwell been around ?
A. Uniwell Corporation (Japan) was founded in 1978 for the sole purpose of developing and manufacturing electronic point of sale terminals. Uniwell USA LLC was established in 2004 with the sole purpose of distributing Uniwell products.

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Q. Why should I buy Uniwell ?
A. Uniwell only manufactures point of sale systems and peripherals that are designed specifically for hospitality and retail specific markets. The products are based on the soundest principles and traditions of electronic cash registers; ease of use, security of totals, and management control of auditable transactions. Uniwell USA LLC provides single source responsibility and support for all of our products.

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Q. Do you have computer software that will work with the cash point of sales system ?
A. We have proven back office solutions for single and multi-store configurations as well as ASP partners for large enterprise franchise operations. Contact us or your Uniwell reseller for availability.

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Q. Can I have several registers networked together and get one report ?
A. Yes. Each model comes standard with the ability to be cable connected to other terminals within that model series in what is known as an IRC (Inter Register Communications) chain. Reports can then be consolidated from all terminals in the chain and printed from one of the terminals or individual terminal reports may be taken as required.

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Q. Do I have to have a PC ?
A. No. Uniwell terminals are not reliant on a PC in order to operate or to collect reports. However, several optional back office PC packages are available from Uniwell USA LLC for polling, reporting, inventory and programming of terminals.

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Q. How much training do my people need to learn how to use a system ?
A. Employees with previous point of sale experience will find Uniwell product operations to be familiar and easy to learn within a few minutes of practice. No network or PC experience is required for management thus making the system very manageable from the outset.

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